Jeremy Tarpley at North Cascades National Park
Usability is the art and science of making things easier to use. Don’t Make Me Think by Steve Krug is the best resource I’ve found on the topic. The approach in his book is to focus on your users, simplify your site and testing your site with actual users. These are my notes from this book.   First law of usability – don’t make me think   Design pages for scanning   Designing navigation   Test for good navigation (at a glance answer)   Home page don’t get in religious debates about usability – use user testing when there are disagreements or less than obvious choices (ex pull down vs list)   On usability testing   How to develop a usability report   Things that diminish goodwill / credibility   Increase goodwill   Testing for accessible usability